Position: Full-time Patient Services Representative at PATH Clinic
Pay Rate: $20.00 per hour.
Schedule: Monday – Friday

Job Summary: The Patient Services Representative helps to maintain efficient workflow in administering the day-to-day activities of the front business office. It involves many responsibilities from providing excellent customer service, collecting patient demographic information, verifying, and checking insurance and eligibility, and managing provider schedules.

Qualifications and abilities

• High school graduate or equivalent. Some post-secondary education is preferred.
• A minimum of one year working in a medical office with knowledge of medical terminology and basic knowledge of common medications and billing procedures preferred.
• Preferred experience in call center or answering office phone systems.
• Familiarity with common software programs, (i.e., Windows-based programs).
• Ability to quickly learn new systems and multitask.
• Ability to communicate effectively with patients, community members, and staff members.
• Willingness and ability to be flexible with job duties/hours worked.

General Duties include but are not limited to

• Provide superior customer service to patients and associates in person and on the telephone.
• Operates at assigned function(s) in accordance with prescribed workflows.
• Uses the agency ATHENA system and Electronic Medical Records system.
• Ensures medical & behavioral health intake forms are prepared for the next day appointments.
• Verifying and checking insurance and eligibility and collecting cash and CC payments at time of service.
• Other duties as assigned.

Interested candidates should apply through our ADP interface: CLICK HERE TO APPLY.

Waikiki Health requires proof of the following immunization, with or without reasonable accommodation: TB skin test or chest X-ray, and Hepatitis B (optional).